Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
clean
friendly staff
wear and tear
distance from attractions
8.0/10
Great
Rooms
7.7
Location
8.6
Service
8.7
Dining
8.0
Guest reviews
8.0/10
based on 9 reviews
8.0
8.0/10 based on 1849 reviews
Denis
United Kingdom,
March
2024
7.6/10
The hotel offers a comfortable stay with clean rooms and excellent service. The location is ideal for exploring the city, although the dining options could be improved. Overall, good value for money.
Rooms
8.0
The shared bathroom with another room was great, although the furniture could be upgraded. The bed was nice and comfy, and the bathroom was excellent.
Service
7.0
The staff was quite helpful, although they sometimes forgot to replace amenities. They tried to charge us extra for a cab but were overall attentive to our needs.
Location
9.0
The hotel's location is very convenient, close to the Asoke BTS station and Terminal 21 shopping mall. Easy access to nearby attractions and a variety of dining options.
Dining
7.0
The dining experience was okay, with a good variety of foods including Thai breakfast. Could benefit from clearer signs for navigation.
Facilities
7.0
The hotel offers adequate facilities for a comfortable stay. Some areas could be improved but overall satisfactory.
Sid
United Kingdom,
February
2024
8.4/10
The sister hotel, Galleria 12, offers a wide and clean room, albeit a bit warm at times. The service provided, excluding specific instances of assistance, was top-notch, with staff going above and beyond to accommodate my needs. The location, although seeming a bit far out, turned out to be fantastic for exploring Bangkok, being conveniently close to public transport options. Dining was a delightful experience, especially with the extra treats offered. The facilities at the hotel were adequate, ensuring a comfortable stay overall.
Rooms
8.0
The room at Galleria 12 was wide and clean, though it tended to be rather warm.
Service
9.0
The service, excluding those individuals who were exceptional in offering assistance, was first class, very helpful, and prompt in responding to my needs.
Location
9.0
The location was absolutely fantastic, being convenient to BTS and MRT while providing a quiet stay away from the main road.
Dining
8.0
The dining experience, especially for an early leave, was delightful with a good selection to start the day.
Facilities
8.0
The facilities at the hotel enhanced the overall experience, ensuring a comfortable and enjoyable stay.
Anthony
United Kingdom,
November
2023
8.4/10
The hotel was fine for the cost with special perks, showing some signs of wear and tear. The rooms were clean and the bed was comfortable, which is all you can ask for. The service was very nice and welcoming, with helpful staff and convenient location. The dining offered a wide variety of foods, including a Thai breakfast option. The location was cozy and convenient for exploring, although a bit of a distance from certain attractions. Fresh fish was a highlight in the dining experience.
Rooms
8.0
The rooms were clean and comfortable, providing good value for money.
Service
9.0
The service was very nice and welcoming, with helpful staff always available.
Location
8.0
The location was cozy and convenient, just off the main strip and close to public transportation.
Dining
9.0
The dining experience was great with a wide variety of foods, including a Thai breakfast option.
Facilities
8.0
The hotel facilities were well-maintained and offered everything needed for a comfortable stay.
clean
wear and tear
Helen
United States,
October
2023
8.2/10
The hotel offers a good value for the money. The rooms were very clean, but could do with a little update, especially the carpets. The location is great, right in the middle of the city with easy access to transportation. The dining experience was enjoyable with a wide variety of foods, although some details were missed at check-in.
Rooms
7.0
The rooms were very clean and comfortable, but a bit in need of updating, particularly the carpets. The small window gave a bunker-like feel.
Service
9.0
The service was wonderful and the staff were always helpful. Special appreciation to the organization for handling guest queries efficiently.
Location
9.0
The location is excellent, close to shopping areas, restaurants, and public transportation. It's a quiet spot away from city noise but conveniently situated near key BTS stations.
Dining
8.0
The dining offered a good mix of Thai, Chinese, and European dishes, including a variety of breakfast options. However, some details were omitted at check-in.
Facilities
The hotel provides essential facilities for a comfortable stay.
Bruce
United States,
September
2023
7.8/10
The hotel is conveniently located near the BTS, making it easy to move around. Despite the room being a bit cold, the cleanliness stands out. However, the room could use some improvements in matching the website's depiction.
Rooms
7.0
The room was very clean and tidy, but it looked different compared to the pictures on the website. It was a bit chilly even after adjusting the temperature and fan speed.
Service
9.0
The service was impressive, especially when the staff promptly accommodated our request to change rooms. The restaurant staff and their tuk-tuk shuttle service were notable highlights.
Location
8.0
The hotel's location near the BTS is incredibly convenient for getting around the city. It's tucked away in a quiet soi off Sukhumvit, offering a perfect balance between being close to major stations and providing a peaceful stay.
Dining
8.0
The dining experience was above average with a good selection of Asian dishes and a noodle station. However, some items ran out quickly, which caused delays in replenishing them.
Facilities
7.0
The hotel facilities were satisfactory, with a focus on keeping the rooms quiet and well-maintained. The welcome drink added a nice touch to the overall experience.
cleanliness
room discrepancies
Graham
United Kingdom,
August
2023
7.8/10
I booked a room with a balcony and 'city view' which was lovely, but unfortunately, the safe was missing. The bed was comfortable and nicely appointed, ensuring a cozy stay. The staff were extremely friendly and helpful, especially the ones who cleaned our room daily. The location was decent, just off Sikkimvit street, making it a convenient spot for both leisure and business travelers. The breakfast had a good variety, including an 'egg-station,' waffles, fruits, and cereals. Despite a few shortcomings, the hotel offered good value for money.
Rooms
7.0
The room I stayed in was comfortable and nicely appointed.
Service
8.0
The staff, including the room service and housekeeping, were polite, cooperative, and attentive.
Location
7.0
The hotel's location, just off Sikkimvit street, was decent and convenient for exploring the area.
Dining
9.0
The breakfast had a large variety of options, making it one of the best meals during my Thailand visit.
Facilities
8.0
The facilities at the hotel were good and provided everything needed for a comfortable stay.
comfortable rooms
missing safe
Vincent
United States,
July
2023
8.6/10
I was thrilled with my stay at this hotel. The rooms were spacious and clean, located on the 6th floor. Initially, the safe was missing, but I was able to quickly address this with the staff. The double bed was really comfortable. The staff were very helpful with everything I required, including arranging transportation and providing valuable information. The location was wonderful, situated down a quiet soi off Sukhumvit, which was very convenient. The free shuttle service was a great added benefit. The dining experience was exceptional, offering a good mix of Thai, Chinese, and European dishes. The facilities were excellent, and I found the overall experience to be great value for money.
Rooms
8.0
The rooms were spacious and clean, and I loved the comfortable double bed.
Service
9.0
The hotel staff were awesome, friendly, and very informative. They made everything easy during my stay.
Location
9.0
The location of the hotel was wonderful, tucked away in a quiet soi off Sukhumvit. The proximity to the Terminal 21 shopping center and the free shuttle service made it even more convenient.
Dining
8.0
The dining experience was above average, with a good mix of dishes to choose from. The staff were attentive and the food quality exceeded my expectations.
Facilities
9.0
The hotel facilities were top-notch, enhancing my overall experience.
Adrian
United Kingdom,
July
2023
8.6/10
This hotel exceeded my expectations with its superb location near Nana and Asoke BTS stations, surrounded by fantastic street food and restaurants. Although the room was modern and pristine, it felt a bit cramped considering the price paid. The service was outstanding, with the staff going above and beyond to ensure a perfect stay and even assisting with trip arrangements. The dining experience at Nomad restaurant on the 8th floor was superb, offering high-quality food, although the homemade bread was not up to par. The facilities were impressive, including a delightful rooftop pool and bar area.
Rooms
8.0
The room was pretty standard but had ample space, was modern, and exceptionally clean.
Service
9.0
The staff were wonderfully friendly and accommodating, fully dedicated to making our stay perfect and addressing any issues efficiently.
Location
9.0
The location was great, very close to Nana skytrain station, offering easy access to various attractions and dining options.
Dining
8.0
Dining at Nomad restaurant on the 8th floor was always a delight with great quality food, although the homemade bread was a letdown.
Facilities
9.0
The hotel's facilities were top-notch, especially the rooftop pool and bar area.
David
United Kingdom,
June
2023
8.2/10
The rooms were a great value with a terrace which is not easy to come by in the vicinity. They were pretty standard but had plenty of space, modern, and very clean, although not what I expected.
Rooms
8.0
The rooms exceeded my expectations with plenty of space, modern design, and impeccable cleanliness.
Service
9.0
The service was exceptional with always smiling and very helpful staff, who were particularly lovely and polite.
Location
9.0
The location was beyond perfect, close to two BTS stations and services, including a night market for food. It was easy to access transportation and explore the city.
Dining
7.0
The dining experience was quite good with a variety of options, although the porridge was not to my liking.
Facilities
8.0
The hotel facilities were convenient and well-maintained, providing everything needed for a comfortable stay.
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